Covid-19 at JFJ
The health and safety of the staff and customers of John Franich Jewellers is our top priority. We are closely monitoring the developments of COVID-19 (coronavirus) and are following guidelines from the Government and relevant health authorities.
To keep our customers, staff and community safe, we conduct frequent and extensive cleaning in-store with special attention paid to contact surfaces, such as counters, EFTPOS terminals, presentation trays and displays.
To ensure a shopping experience that is safe for everyone, we respectfully request that you observe the following
- Record contact details by scanning the NZ Covid Tracer App QR code or signing in.
- Sanitise your hands
- Maintain social distancing, a minimum of 1 metre
- Follow the guidance of staff - when trying on jewellery and making a purchase.
- We recommend the use of authorised face coverings. Our staff may elect to wear face coverings during customer interactions.
We shall continue to share style inspiration on our social and email channels.
As the situation changes we recommend checking our website and social channels for the latest updates.
During Alert Levels 2 & 3 we are NOT providing complimentary jewellery cleaning services, however, we do offer professional cleaning & polishing services, request pricing for this.
If our store is required to close, we will update our Blog, Google listings and social media to reflect the closure.
Our online store will remain open through levels 1-3 and we will work to ensure our customers receive orders with as minimal disruption as possible.
We would like to thank you so much for your support and please know that we shall continue to make beautiful jewellery in our fabulous country.
Thank you for shopping local and supporting custom made in New Zealand.