12 month guarantee and 14 day change of mind policy applies to online purchases. Conditions apply.
All products sold by John Franich Jewellers are subject to New Zealand Consumer Law.
The guarantees made under the afore mentioned Law are that the goods sold to consumers will:
- Be of acceptable quality – meaning they will do what they are made to do, and they are acceptable in appearance and finish
- Be fit for a particular purpose that a customer may enquire about
- Match the description given in any advertisements or marketing communications
- Match the sample or demonstrated model
- Be owned by the consumer upon it being purchased from our store