TERMS & CONDITIONS: COMPETITIONS | SALES | GIFT WITH PURCHASE

On this page you will be able to view and access current and past information about competitions and gift with purchase offers from John Franich and our partners, including the announcement of our lucky winners.

    Franich Loyalty & Rewards

    • As soon as you sign-up, you will be given 10 Rewards
    • 1 Reward = NZ$1
    • So you will immediately have $10 towards your first purchase.
    • Rewards can only be redeemed online or in-store at John Franich Jewellers
    • Rewards can be utilised once they meet the threshold of 10 Rewards - which will equal a $10 voucher towards your next purchase.
    • $10 will be added to your profile - which you can access here 
    • You will need to click the "Redeem" button so the discount is added to your cart, ready for checkout
    • This offer is only automatically applied to online purchases and not in-store purchases.
    • If you are shopping in-store, please advise the sales assistant of your expected discount against your purchase.
    • Each $10 discount voucher must be applied to a basket size of $80 or more - ie: purchases amounting to less than $80 will not get the discount applied.
    • Note: Annual voucher are capped at maximum of $100 worth of vouchers within a 12 month cycle regardless of your total spend.
    • $10 does not apply to: Customer Service articles (eg: watch straps, pen refills, polishing cloths, jewellery cleaner and Lox Earring Backs)
    • Rewards are calculated based on the item price, excluding GST and Shipping
    • Rewards are not calculated on Sale items and items on promotion, or the promotion amount applied to your cart.

    GENERAL SALES TERMS & CONDITIONS 

    ITEMS FOR SALE WILL BE INCLUDED IN THE SALE LINK

    SALE Excludes:

    • New-in and selected items not featured in the SALE category
    • Complimentary Sizing
    • Layby
    • Special orders at special prices

    * Discounts off first purchase offer on email sign-ups may not be applied to sale items.

    • Insurance Replacement
    • No Holds, No Returns, No Exchanges at Sale Prices
    • Sales exclude current promotions on that brand or category as well as any special offers such as multi-buys or gift with purchase
    • Excludes customer service articles (eg: watch straps, pen refills, polishing cloths, jewellery cleaner and Lox Earring Backs)

    Excludes custom made orders

    No Returns, Credits or Exchanges will be allowed against goods purchased prior to the Sale start date.

    • Please note, your receipt of a promotional item on SALE by a consumer constitutes acceptance of these terms and conditions.

        BUNDLE DEALS & MULTI-BUYS

        For most of the bundle deals and multibuys, the discount will be on the cheapest item in your basket.

        The total discount will be visible in your cart before checkout.

        These offers usually do not work in conjunction with your 10% off your first purchase offer, or free shipping promotions, or other sales and promotions.

        We endeavour to keep these offers as simple to understand and redeem as possible, but please contact us if you have any queries on info@jfj.co.nz or Ph: 09 41 61 525

        Most offers are also available to redeem in-store unless stated otherwise.

        Your Privacy

        Personal information collected for competitions will be used solely for the purpose of administering the competition and in accordance with the Promoter’s privacy obligations under New Zealand law. By entering the competition, you will be signing up to the newsletter and / or Franich Loyalty and Rewards which means you will be opting into marketing emails and communications via media platforms. You may unsubscribe (in the footer of the email) at anytime, however this will not include transactional emails such as receipts and communications about your orders, competition notifications and emails regarding points accrued in the loyalty programme.

        Facebook & Instagram

        All competitions are in compliance with Meta's Community Guidelines and Terms and Conditions

        Meta will remove content that could contribute to a risk of harm to the physical security of persons. Content that threatens people has the potential to intimidate, exclude or silence others and isn't allowed on Facebook.

        All people are equal in dignity and rights. We expect that people will respect the dignity of others and not harass or degrade others.

        TikTok

        To help ensure a safe, trustworthy, and vibrant experience, we maintain a set of Community Guidelines that include rules and standards for using TikTok. The guidelines apply to everyone and everything on our platform. They are informed by international legal frameworks, industry best practices, and input from our community, safety and public health experts, and our regional Advisory Councils. We evolve them to address emerging risks and potential harms that may occur from new behaviors.Our approach to content moderation is built on four pillars: