FAQ's About Jewellery

How do I measure for a ring size?

Measuring for a ring involves determining both the diameter and circumference of the finger where the ring will be worn.

Here's a step-by-step guide:

  1. Choose the finger: Decide which finger you want to wear the ring on. Keep in mind that fingers on your dominant hand may be slightly larger.

  2. Time of day: Measure your finger at the end of the day when it's likely to be at its largest due to factors like temperature and activity.

  3. Tools needed: You'll need a flexible measuring tape or a piece of string, a marker and a ruler.

  4. Measure diameter: Wrap the measuring tape or string around the base of the finger where the ring will sit. Make sure it's snug but not too tight. Mark the point where the string or tape meets, then straighten it out and measure the length in millimeters from the end to the mark. This measurement is the diameter.

  5. Measure circumference: Alternatively, if you have a ring that currently fits the finger well, you can measure the inside diameter of the ring and convert it to circumference. Divide the diameter by 3.14 (π) to get the circumference.

  6. Check sizing chart: Once you have your measurement, compare it to a ring sizing chart. These charts usually have measurements in both millimeters and corresponding ring sizes. Keep in mind that different countries may use slightly different sizing systems.

  7. Consider width: If you're choosing a wider ring, you might want to go up a half or full size for comfort.

  8. Get a professional measurement: If you're unsure about measuring at home or if you're between sizes, it's a good idea to visit a jeweler who can provide an accurate measurement.

Remember that fingers can fluctuate in size due to factors like temperature and time of day, so it's essential to ensure a comfortable fit, neither too tight nor too loose.

What is the difference between 9k Gold and 18k Gold?

The main difference between 9k gold and 18k gold lies in their composition, which affects their colour, durability and price:

  1. Gold Content: The "k" in both 9k and 18k gold stands for karat, which represents the purity of the gold. 9k gold contains 37.5% pure gold, while 18k gold contains 75% pure gold. The rest of the composition consists of other metals, such as copper, silver, or zinc, which are added to increase durability and modify the color.

  2. Color: Due to its higher gold content, 18k gold generally has a richer, deeper colour compared to 9k gold. 9k gold may have a slightly lighter appearance and may exhibit a more yellowish hue due to the higher proportion of alloy metals.

  3. Durability: Because 9k gold contains a higher percentage of alloy metals, it tends to be stronger and more durable than 18k gold. This makes 9k gold jewelry less prone to scratches and dents, which can be beneficial for pieces that will be worn daily or subjected to more wear and tear.

  4. Price: 9k gold jewellery is typically more affordable than 18k gold jewellery due to its lower gold content. If budget is a concern, opting for 9k gold can be a more cost-effective choice while still providing the beauty and durability of gold jewellery.

  5. Hallmarking: In many countries, including the UK, hallmarking regulations specify that both 9k and 18k gold jewelry must be stamped with a hallmark indicating their purity. This hallmark helps consumers identify the gold content of the jewelry they are purchasing.

Ultimately, the choice between 9k and 18k gold depends on personal preference, budget, and intended use. Both types of gold have their own unique characteristics and appeal, so it's essential to consider these factors when selecting the right gold jewellery for your needs.

What are Lab-Grown Diamonds?

Lab-grown diamonds, also known as synthetic diamonds or cultured diamonds, are diamonds that are created in a laboratory rather than mined from the earth. Despite being man-made, lab-grown diamonds have essentially the same physical, chemical, and optical properties as natural diamonds. 

How do I know if Pearls are real or fake?

Distinguishing between real pearls and fake pearls can be challenging, but there are several methods you can use to help determine their authenticity:

  1. Examine the surface: Real pearls typically have a slightly irregular surface texture with minor imperfections, while fake pearls often have a smooth, uniform surface. Look closely at the surface under a magnifying glass or jeweller's loupe to check for imperfections like tiny bumps, ridges, or irregularities.

  2. Check for luster: Real pearls have a natural luster or sheen that is often described as a soft, inner glow. Hold the pearls under a light source and observe their luster. Real pearls will reflect light in a warm, soft glow, while fake pearls may appear dull or overly shiny.

  3. Look at the drill hole: Examine the drill hole of the pearls. Real pearls typically have a clean, sharp hole with no signs of flaking or chipping around the edges. Fake pearls may have rough or jagged drill holes, or they may show signs of chipping or peeling around the edges.

  4. Rubbing test: Gently rub two pearls together. Real pearls will produce a slight gritty or sandy feeling due to the layers of nacre (mother-of-pearl) that compose them. Fake pearls, on the other hand, will often feel smooth when rubbed together.

  5. Tooth test: This test should be done with caution, as it can potentially damage the pearls. Rub the pearls lightly against your teeth. Real pearls will feel slightly gritty or sandy, while fake pearls will feel smooth. However, be careful not to apply too much pressure, as this can scratch or damage the pearls.

  6. Temperature test: Real pearls are typically cooler to the touch than fake pearls. Hold the pearls in your hand for a few moments to warm them up, then touch them to your cheek or the back of your hand. Real pearls will feel cool against your skin, while fake pearls may feel warmer.

  7. Weight test: Real pearls are denser and heavier than fake pearls of the same size. If you have a known real pearl to compare with, you can feel the weight difference. However, this method may not be reliable without a reference point.

If you're still unsure about the authenticity of your pearls, it's best to consult with a professional jeweller or gemologist who can provide expert evaluation and testing.

What length is a necklace when it is on?

Below is an image we have borrowed from the Thomas Sabo website which shows where a necklace length may sit on an average female body.


Carat is the unit of weight for a diamond. Diamonds can range in weight from a fraction of a carat to several carats. One carat equals 0.2 metric grams. A carat can be further divided into points. 1 carat equals 100 points. Therefore, a half carat equals 50 points and a 25 pointer is a quarter carat. When considering diamonds of equal quality, the larger stone will have more value.

Most rings can be resized but this is dependent on the ring style and setting of the gemstones. Generally, ladies’ rings are a size N and mens’ rings are a size R. If a ring needs to be resized, please visit us instore or contact us for a quote.

Cultured pearls are humanity’s work at duplicating what nature first started. A ‘seed’ or ‘nucleus’ (typically a round bead made of mother of pearl) is inserted into the oyster and the oyster is returned to the sea. The oyster will coat this ‘seed’ with nacre to create a cultured pearl. Freshwater pearls are also cultured. Multiple tissue seeds are inserted into a freshwater mussel. The mussel coats these seeds with nacre to produce cultured freshwater pearls.

Created gemstones are man-made. They are grown in strictly controlled laboratory conditions to recreate the brilliance of rare natural gemstones.

Total diamond weight of all of the diamonds set into the applicable product.

Yes, we offer an instore engraving service. Please visit us instore or contact us for a quote.

Yes, we are happy to offer a layby payment plan instore. Our normal layby terms require a 25% initial deposit, and regular payments of the balance within 3 months of the original transaction date. See instore for further details.

Yes, we are experts in both jewellery and watches repairs. Please present your item/s to any of our friendly team in-store and we will be able to provide you with an estimate for the repair.

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